A: Please contact us before you order, the default freight on the website is basically calculated according to the usual air freight price, different countries, different order weight, different freight. Please contact us in time, we will provide you with the best shipping way and accurate freight.
A: It depends on the country and the shipping way you choose. Most Asian countries, most European countries, the United States, and Canada have tax-included shipping channels.
A: As you know, the battery (especially the high-power battery) is special commodity, the terms of transportation are very strict.
We transit our products by formal DG logistic channel, it is more slowly than the normal logistic, because it needs wait the DG ship/train schedule. Due to the particularity of the product and logistic, the tracking number we provide will not updated before the goods passes the customs in your country. Don't worry, your goods is still innormaltransit. When the goods passe through the customs in your country, the tracking information will updated, and you will receive it within 3-5 days.
A: Passed the overcharge, over discharge, over temperature, short circuit, acupuncture and other safetytests, no fire,no explosion atanycircumstance.
A: Our batteries are all grade A, No matter how many you order, we will test each product before sending out.
A: This is also a matter of great concerm to us. After long-term improvement and verification, our pack agingisnowverysafeandreliable. When you open the package, you will definitely feel our sincerity.
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.